Privacy Policy

Effective Date

Last updated on: 29 June 2025.

Ewan’s Websites

Ewan Thompson trading as “Ewan’s Websites” (“we”, “us”, “our”) are committed to protecting the privacy of your personal information.

This Privacy Policy explains how we handle personal information on this website in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Overview

As a general overview:

• We only collect your information when you contact us, and only use it to respond to your enquiry.
• We ensure your information is only accessed as required.
• We do not sell or rent your information, ever.
• We ensure your information is stored and transmitted securely.
• We use Google Analytics, which collects other information.

Note that we make a distinction between what we explicitly collect (“Our Collection”) and what Google Analytics collects (“Google Analytics Collection”), with each being explained in the following sections.

Our Collection

This section refers to data that we explicitly collect.

What We Collect

When you fill in a form or contact us via email or phone, we may collect the following basic contact information:

• Your name.
• Your phone number.
• Your email address.
• Any other personal details or information you choose to include in your message or enquiry.

We only collect this information when you explicitly provide it to us.

When you specifically fill in a contact form on our website, we also collect:

• Your IP address.

How We Collect

We collect your personal contact information when you explicitly provide it to us by:

• Voluntarily providing your information in a form.
• Voluntarily providing your information in an email.
• Voluntarily providing your information in a phone call.

Google Ads Lead Form

We may sometimes use what is called a “Lead Form” on Google Ads campaigns.

This is a form that allows you to enter your contact information into it, which is hosted by Google and may be shown in the context of ads.

These forms require your explicit submission, and are not automated. Google may pre-fill some of the information on the form, such as your name or email address, if you have already provided it to Google.

Information provided in a Google Ads Lead Form is submitted to Google who then provided it to us. We download this information from Google, and treat it exactly the same as contact information provided any other way, as outlined in this policy.

Why We Collect

We collect your basic contact information for the sole purpose of responding to your enquiry.

We collect your IP address when you fill in a form to prevent spam and abuse of the forms.

We do not sign you up for any marketing communications, newsletters, or any other communications from us (or anyone else).

Disclosure of Information to Third Parties

We never sell or rent your information.

When you contact us via a form on our website or email, the information you provide is sent via email to our Gmail account, which is a service provided by Google. When we email you, we send this email through Gmail. This means that Google, as the provider of the Gmail service, processes this information for the purpose of delivering and improving its email services, and so we are “disclosing” your information to a third-party service provider (Google).

We only disclose your personal information to third-party service providers who assist us in operating our business and providing our services, such as when we use Gmail. These service providers act on our behalf and are obligated to protect your personal information in accordance with Australian privacy law and our instructions.

Google’s data handling practices for Gmail are governed by their Privacy Policy.

We may disclose your information to government regulators or law enforcement if we are required and compelled to by law.

Storing Your Information

Your information is transmitted and stored securely using industry-standard encryption.

We use recognised security measures, including TLS encryption in transit and access-controlled cloud storage at rest, to ensure your data is stored securely and mitigate the chance of data leaks or other compromises to your information.

After we have responded to your enquiry, if you are not interested in continuing communication with us, we will delete your information within 30 days.

Accessing and Using Your Information

Your information is only accessed by Ewan’s Websites staff, and only when they have a genuine need to access it, such as:

• To contact you in response to an enquiry.
• To delete or correct your information.

Cross-Borders Disclosure

Your information may pass through or be stored on servers located in Australia, the USA, Japan, and other countries.

These servers are all operated by service providers who act on our behalf and are obligated to protect your personal information in accordance with Australian privacy law and our instructions. While we take reasonable steps to ensure they have robust data protection measures in place and are committed to complying with Australian privacy obligations, we cannot guarantee their compliance with the APPs in all circumstances, as it is beyond our control.

These service providers include:

• Google.
• Cloudflare.
• Resend.

Google Analytics

This sections refers to data that Google Analytics may collect about visitors to our website.

Google Analytics is operated by Google. All data that Google Analytics collects is sent to Google.

Google Analytics aims to de-identify data, but the information it collects, when combined, could potentially identify an individual.

Additionally, Google may combine data that Google Analytics collects with other data that Google has about you, such as a Google account login or advertising preferences.

Google Analytics does not disclose to us any personally identifiable information it collects about visitors.

What Google Analytics Collects

Google Analytics may collect:

• Usage data.
• Device information.
• Location data.

Usage data may include information about how you interact with our website, such as:

• Which pages you view.
• Time you spend on those pages.
• Interactions while on pages.
• Links you click.
• Navigation paths.
• Referring website addresses.

Device information may include information about the device and network you are using, such as your:

• IP address.
• Web browser.
• Operating system.
• Screen resolution.
• Unique device identifiers.

Location data may include general geographic information derived from your IP address, such as your:

• City or region.
• Country.

How Google Analytics Collects

Google Analytics automatically collects information when you visit our website.

Google Analytics uses cookies and other technologies to analyse how a user uses a website.

For more information on how Google Analytics collects data, visit Google Analytics Help Center.

Why We Use Google Analytics

Google Analytics provides insights into how users are engaging with our website.

We use this information for:

• Website Improvement: To understand how visitors interact with our website, identify popular content, and improve the design, functionality, and user experience.
• Traffic Analysis: To analyse website traffic patterns, understand visitor demographics (at an aggregate level), and measure the effectiveness of our content.
• Marketing Effectiveness (via Google Analytics data): To evaluate the performance of our marketing campaigns and understand how users arrive at our website.
• Statistical Analysis: For internal statistical and analytical purposes to help us make informed business decisions.

Your Rights and Choices

If you believe we hold any personal information about you, you may contact us using the details provided at the end of this Privacy Policy.

Opting out of Google Analytics

You can opt out of Google Analytics collecting data about you. This will not impact your usage of our website.

Some ways to opt out are mentioned below. We are not affiliated with any of the utilities or websites listed below, they are provided for user information only.

• You can adjust the settings of most web browsers to refuse or remove cookies. See the documentation for your specific browser for details. Note that this may impact your experience on some websites.
• In Google Chrome: installing Google Analytics Opt-out Add-on.
• In Firefox: installing Google Analytics Blocker.
• For other ways to opt out, see How to Prevent Google Analytics from Tracking You (Privacy Affairs).

How to Make a Complaint

If you have concerns about how we handle your personal information or believe we have breached the Australian Privacy Principles, please contact us in writing using the details below. We will endeavour to respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

Online: www.oaic.gov.au

Phone: 1300 363 992

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on our website, and the “Effective Date” at the top of the policy will be revised. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please write, phone or email: